Returns & Exchanges

At ESSĒN, we stand by the quality of our craftsmanship and offer a 30-day return window for all unworn items in their original packaging. We aim to ensure your perfect fit and complete satisfaction with every purchase.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Place the items in their original box with all tags attached, ensuring the product is in its original, unworn condition.

• 3.
  Attach the Label

  Print the prepaid shipping label provided via email and securely affix it to the outside of your return parcel.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund or exchange will be processed within 5-7 business days.